“Great experience, I am happy I came here to buy my car.”
Ricardo V.1/2/2012
“Mike was great. He showed me the car that I want and was able to test drive with no problem. Everyone was friendly and straight to the point. I would highly recommend this dealer to friends+family.”
Ryan S. 1/2/2012
“A little food (protein bars) during wait. Otherwise Great!!”
Valerie R.1/2/2012
“Great job all around”
Mohammed G.1/1/2012
“The whole team was very thorough and efficient”
Ron Von T.1/8/2012
“Great service by the entire team. Evan was very knowledgeable and courteous. This was our first visit, and we would definitely recommend to friends and family.”
Jeffrey K.1/8/2012
“Ched & Rich treat you like a family member during the whole process!!! Very professional and they listen!!! Pete Terzian explained the final detail of the financing and gave us more information!!! Very good job!”
Maria L.1/6/2012
“Art is straight forward. Just wish it wouldn’t take so long to go through this process, nevertheless, it was convenient to get a quote from the internet sales team that was the best price. I like no BSkeep up the good work.”
Vivek B.1/6/2012
“Great buying experience. Extremely friendly, informative staff. Very patient+transparent salesmen…didn’t feel rushed.”
Richard L.1/2/2012
“The staff at Serramonte Volkswagen are friendly, warm, and they know their business. We are very pleased with the treatment we received as customers. We will gladly return to purchase another VW. Thank you Team Volkswagen.”
John E.1/8/2012
“Mike was very friendly and helpful. We didn’t feel pressured or bothered at all. I would back to buy another car from him!”
Claudia G. 1/9/2012
“Art was great! Thank you very much for your service.”
Matt H.1/11/2012
“Good Experience”
Annemarie N.1/15/2012
“While under constructionnice portapotties!”
John & Gretchen E. 1/15/2012
“Overall it was a good buying experience. Appreciate the time Art worked with me. Only improvement would be that the financing was better explained. The difference in the rate between Dec & Jan was surprising.”
Frauline M.1/14/2012
“Kevin was especially helpful; came across as very honest without under pressure to make the sale. Keep him!”
Pearl H.1/13/2012
“Ched, Rich and Eddy are good guys. Appreciate their help. They even stayed late to accommodate on schedule.”
William L.1/27/2012
“Great experience. Kevin was top notch!”
Stephen R.1/24/12
“I want to thank both Hassan and Kevin for being so gracious and patient while we made the decision to purchase the NEW car. Piper says thanks for the balloons”
Alyssa J.1/28/2012
“Sales was great. Discussed deal over the phone during the week, which saved time during purchasing.”
James H.1/28/2012
“Salesman is so nice+helpful.”
Ramon C.1/28/2012
“Everyone at Serramonte Volkswagon was friendly, knowledgeable. We never once felt pressured or intimidated. Overall a great car buying experience.”
Nicole H.1/29/2012
“Very helpful and friendly”
Juan S.1/29/2012
“Great service Great reviews”
Bonnie D.1/28/2012
“Solid”
Krishon A.1/31/2012
“Excellent customer service”
Tara C.1/31/2012
“Very good team. Very helpful with the process.”
Victor C.1/31/2012
“Go service, nice.”
Himmat I.1/31/2012
“Ray and Mike did an excellent job and were very attentive and time sensitive. They could have better communicated terms and apr rates.”
Amy H.1/30/2012
“Sebastian was friendly and knowledgeable. I am very satisfied with the service he provided and would definitely do business with him again.”
Alejandro T.1/29/2012
“Sebastian was very friendly and knowledgeable as to the Passat we were interested in. Very pleased with the overall service.”
Alex t.1/30/2012
“Thanks!”
John R.1/2/2012
“Outstanding service!”
Eric P.1/2/2012
“Thanks!”
Kevin S.1/2/2012
“Great service and attention to detail. Focused on customer first.”
Christopher W.1/3/2012
“Great communication & service. Thanks!”
Stephen C.1/3/2012
“Greatly appreciate the help and service from Vince and Joe.”
Luis V.12/28/2011
“Thanks!”
Natalie O’.12/29/2011
“Great service, thank you”
Chris S.1/2/2012
“Zach was very helpful, patient at explaining what appeared to be wrong with the car. It was a hassle to have the parts fail but at least the rental car provided at no charge. I wish Oakland VW had informed me that I had free towing service included.”
Denise K.12/29/2011
“Friendly!!!!”
Lynn I.1/2/2012
“Zach’s always great, friendly and professional both times I’ve been at Serramonte Volkswagen. Thank you!”
Jane K.1/9/2012
“Zach is fabulous! Explained everything, was patient and knowledgeable. Excellent service today! Can call me to discuss last visit on 12/23. (415) 3503377. Thank you.”
Sharon A.1/6/2012
“Great service! Quick and efficient and ontime!”
Patanjal I.12/6/2012
“Zach is always so helpful. Always friendly and consistent. Great employee!”
Kathryn G. 1/6/2012
“Joe is awesome!”
Florinda E.1/6/2012
“He is always good for his word.”
Cj B.1/6/2012
“Zach was awesome experience”
Tianjuan L.1/6/2012
“The service was done quickly. Great on time appointment. My advisor Zach also was very helpful! Explained everything and did a great job. Great shuttle service to BART too.”
Cludia O.1/5/2011
“Very responsive!”
Doug S.1/5/2012
“Great as always”
Alex L.1/4/2012
“Thanks for the ride and good company in car!”
Ben R.1/5/2012
“Nice shuttle driver”
Eva B.1/5/2012
“Super fast service, WOW!”
Terry C. 1/4/2012
“Excellent service. Service reps are great, courteous and knowledgeable. Only discontent is that sometimes a disconnect between mechanic and service rep.”
Joshua R.1/6/2012
“Zach was greattire machine made it a long day”
Kevin B.1/13/2012
“Zach was friendly and helpful”
Nicholas P.1/12/2012
“Informative and easy to understand. Much appreciated.”
Paul C.1/12/2012
“Zach is awesome!”
Susan D.1/10/2012
“Everything was great. On time (very important for me). You guys should have courtesy car service though. Thank you”
Alex B.1/10/2012
“Excellentgot in last minute for emergency serviceshuttle to and from home service center finished work in one day!”
Antina M.1/9/2012
“He (Zach) was amazing, professional and simply the best!!! I feel confident that I would come back to VW any day. Thank you!”
Maria C.1/9/2012
“Service was good”
David A.1/16/2012
“Good service”
Los L.1/12/2012
“Joe went over the repair with me and answered all my questions. Thanks”
Ingrid N.1/13/2012
“Friendly kind servicemuch appreciated.”
Betty J.1/10/2012
“Very helpful, informative and efficient. As always, going above and beyond to ensure satisfaction.”
Christine S.1/16/2012
“Great job!”
Julia W.2/16/2012
“Friendly”
Millthic D.1/16/2012
“Quick and prompt service.”
Hung N.1/16/2012
“Joe was very helpful and friendly. Great service! Thank you.”
Jeanine V.1/17/2012
“Thank you for meeting my time constraints and having my car ready earlier than 3:30pm.”
Alexis K.1/16/2012
“Good and great service”
Keith1/16/2012
“Jamie was outstanding too. Like you guys here, great group of people.”
Yolanda W.1/2/2012
“Zach gave me a great price. Javier is always so friendly. Jaime is the only reason I come to this dealership. He is fair and honest and I feel safe after he tells me I’m good to go!”
John D.1/26/2012
“Thanks!”
Sabrina P.1/29/2012
“Joe was very helpful.”
Rosario H.1/26/2012
“Easy fast service. Zach was great”
Sabrina M.12/30/2011
“Thanks for the ride up! Smooth and easy drop off and pick up.”
N. Freebody1/26/2012
“Great guy, clear communicator”
Pete C.1/25/2012
“Everything was explained clearly. Thanks to Joe he was an awesome person.”
Mohammed M.1/25/2012
“Great service, Thank you!”
Sydney H.1/24/2012
“Very helpful, good service.”
Aurelia C.1/24/2012
“Very prompt response with detailed service info!:)”
Erin K.1/24/2012
“Fast work, great job”
Sal M.1/23/2012
“You guys were quick and efficient. Thank you for your service.”
Ashley F.1/23/2012
“Always goes above and beyond.”
Jeff T.1/23/2012
“Joe was helpful in getting the problem solved. Thanks.”
Michael R.1/23/2012
“Very polite service people.”
Kathi S.1/21/2012
“Everybody was GREAT! Thank you!”
Jane H.1/20/2012
“Very happy with service from Zach.”
Susana W.1/20/2012
“Zach has always been an excellent representative for VW. Courteous, understanding and always helpful.”
Derek J.1/31/2012
“Shuttle driver was very friendly. So was Joe.”
Camille J.1/30/2012
“Thank you!”
Therese F.1/30/2012
“Joe is friendly and got my car done on time. Pleased with his help both times I have had service.”
Peter N.1/30/2012
“Joe is very good; he is an effective communicator and tries to find solutions to resolve problems.”
Thomas R.1/30/2012
“Very thorough.”
Rebecca B.1/30/2012
“Great job!”
Greg T.1/30/2012
“Thanks!”
Beth B.1/30/2012
“Quick and easy”
Mike G.1/30/2012
“Glad to do business with Zach, a trustworthy and reliable team member of Serramonte VW.”
Bryan M.1/27/2012
“Great service and great staff.”
John G.2/9/2012
“Evan was great.”
Lorin C.2/9/2012
“In the process of converting facilities. Restrooms outside, Mike made up for it.”
Hashim A.2/13/2012
“Sebastian was very nice and informative. Mike is nice too. Good overall experience. Will definitely recommend.”
Tennessee V.2/14/2012
“Good sales person. Let us have a nice test drive to try out the car. Also followed up with us the next day.”
Andrea 2/19/2012
“Very professional sale representative.”
Rosa 2/14/2012
“Art was very helpful and communicative as I picked out the car.”
Alexander N.2/15/2012
“They did an excellent job accommodating us with the price we wanted. Great service!”
Christina J.2/19/2012
“Rich Trinidad was very helpful on the deal.”
Domingo C.2/26/2012
“Everyone was very friendly, showroom was nice, finance was excellent and the sales person was patient, helpful and honest.”
J. Shane R.2/25/2012
“Kevin is a great trustable salesperson.”
Christian H.2/25/2012
“Everything went smoothly and everyone was great through the entire process.”
Nicole L.2/25/2012
“Jason and Evan are an asset to this company; they have been very helpful, I feel very comfortable with them; they make it easy for me to understand everything, Jason is one the best you have in your company…to deal business with him again in the near future.”
Rosalie R.03/04/2012
“Ramin is AWESOME!!!”
Glenn S.2/26/2012
“These guys bent over backwards for me. Topnotch service!”
Tom F.2/27/2012
“Ray was very helpful and patient throughout the purchase process. Provided me with all of the information that I needed and most importantly got me the best deal around. Out of 17 area dealers I contacted Ray and Serramonte VW were by far the best price!”
Joshua D.2/29/2012
“Very happy with sales persons and the price. Thanks to all.”
Avelino G.2/29/2012
“We had a very enjoyable experience with this team. Ray with internet sales was very responsive and informative, and did a great job make a very good offer.”
Rhyannon S.2/28/2012
“Excellent job.”
Carlos R.2/28/2012
“The only reason I gave four stars is because buying a car takes so long and I wish it could a shorter day. But we are very pleased with our experience otherwise.”
Victoria F.2/23/2012
“Very patient.”
Dodre D.2/22/2012
“Excellent sales and service. Thank you.”
Leslie R.2/16/2012
“Very nice and accommodatingeven feed us!”
Teresa T.2/18/2012
“Evan Schmidt is great to work with as a sales person. Hassan is a quick talker buy I enjoyed working with him. Pete is quick and great. The manager is also nice to speak to. Thank you!”
Hok T.2/18/2012
“Great repinitial mix solvedlooking forward to driving the car.”
Megan S.2/18/2012
“Mike Reilly was great, very informative and helpful. I was treated like royalty. Thanks Mike and Rich Trinidad.”
John C.2/7/2012
|
